SIERRA AUTO GROUP INC - CHICAGO, IL
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Customer Testimonials

TESTIMONIALS

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  • I have purchased and/or traded-in several cars from Sierra.  Most recently I purchased a BMW 535xi.  Overall experience has always been positive.  They have excellent customer service and a strong service department.  Obviously no used car is perfect, but anytime I have had an issue with my cars Sierra's service department has always taken care of the problem for a FRACTION of what other companies wanted to charge me.  I would highly recommend this business to anyone looking for a pre-owned car.  Happy customer  :)



  • I really do love sierra auto group, they helped me find the perfect car I needed. The salesmen are very professional and friendly as well. If I needed any help whatsoever or had any questions they answered them very professionally and helped me a lot. It's hard to find good used car dealerships so I am very pleased with my experience here.



  • I bought a used 2004 Oddysey and they sold it for the price I had in mind. I am very happy with the customer service at sierra. I will be spreading the word about these guys. Take it from me I hate the run around at car dealerships but there is none of that.  Good job guys keep up the good work. My experience was the best possible experience that can be had buying a car



  • I bought a used car from Sierra over two years ago and the transaction went very well. Of course, I was worried about the car because you never know. However, the car was in a good condition regardless of its mileage. As of today, the car is still in a great shape. Also, I remember that the manager was very friendly and helpful. If you are looking for affordable and reliable car, that's the place to go.



  • I have to say, that Sierra Auto exceed my expectations on my searching of my car . I was looking for a car that it was big and space full but very economic on maintenance .So I feel very lucky with my sales representative .Mario was very helpful and understanding with my expectations of my dream car,also he gave me  many  comfortable options according to my budget. Finally I test drive a Jeep Compass 2009 and I felled in love with that car, it was in awesome condition and very good looking car. I ended my night with a great deal and great car .. Thanks to the awesome staff: Mario, Jocelyn and the rest of the Sierra Auto happy team, it was pleasure to do Business with you guys



  • i was reading the reviews and had a 2nd thought about this place but the prices were more than reasonable so i did go to check and find out for myself it was very pleasant experience and smooth transaction they had no problem to let me take the car to my mechanic and it was all green lights the numbers were better than i thought and i was surprised with the service my car came with a warranty and i have no issue so far, i'm happy with my purchase and  i do  recommend this car dealer. thank you and will see you guys in couple years with  my trade



  • Salesman was great.  He sent me vehicle photos & information to help me with my selection. He listened to what I was looking for & we narrowed it down. 4WD & NOT red, LOL. I am so pleased with my purchase & the manager was also very helpful & even changed my worn out tires with better ones.  Most important he found someone to approve me for the loan at a single digit interest rate!  Couldn't have asked for more.  I recommend Sierra Auto Group to anyone.



  • Upon getting a new job, I needed to buy a car quick. I found the car I wanted  online and it was on the Sierra Auto Group lot.

    As a young, female and sterotypically ignorant of car stuff I walked onto the small used car lot. There were the usual used car salesman shenannigans, but I had done my research (carfax!) and I knew what I wanted and how much it should cost.

    Hilariously, I had overlooked the fact that the car was a stick shift. I did not know how to drive a stick.

    Not one to lose out on a sale, the salesman patiently showed me how to drive it. Knowing it was a good car, I bought a car I didn't know how to drive right before starting a demanding new job.

    I now drive a stick shift with confidence in Chicago traffic. The salesman beamed with pride when I returned to pick up the car's title and skillfully parallel parked my stick shift on busy Western avenue.

    I am a happy customer!   It is not a car salesman's job to tell you all the reasons you shouldn't buy a car. You need to do your own research.  The people at Sierra Auto Group really went above and beyond for me!



  • purchased a 2007 nissan murano from sierra took it to my mechanic all checked out good i got my warranty and they helped me with finance overall very satisfied with service and my car .thank you for getting my dream car. I will strongly recommend this dealer



  • My First Car
    My father bought my first car here. He got me a Cadillac SRX 2004 and I have to admit they made my experience way more fun and exciting than I thought! I'm so happy with my car and I have not had any problems with it since I bought it last year. It takes me to school, work, and anywhere else without a problem. And during this crazy winter it was the only vehicle I felt safe driving in. Sierra Auto really helped in finding my dream car. The mileage, price, and even the look was great! The entire staff was amazing and listened to exactly to what I wanted. Would highly recommend anyone to car shop here. Definitely won't regret it!







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4207 N Western Ave - CHICAGO, IL (866) 676-4050 -